Office Assistant

Duties and Responsibilities

• Greet customers or other personnel of the firm by phone, in person, or through electronic media, including email
• Assess the needs of customers and provide information concerning the services, procedures, and guidelines of the firm
• Assist in resolving problems and complaint raised by unsatisfied customers
• Compute and verify data, fees or payments
• Enter data and forward paperwork afterwards
• Use personal computer and a host of other office software applications, including word processing, email, and file management tools
• Create and maintain files in Excel
• Operate office equipment like fax machines and printers

Office Assistant Requirements:

• High school diploma or associate’s degree.
• Experience as an office assistant or in related field.
• Ability to write clearly and help with word processing when necessary.
• Warm personality with strong communication skills.
• Ability to work well under limited supervision.
• Great communication skills.